Empowered advisors
With tailored AI and ML-based engines, we enable your advisors to focus on the next best actions.
Advisors are core to wealth management operations.
We can help enable your advisors so that, instead of focusing on operational complexities, they can dedicate their time to nurture and maintain client relationships with:
• Advanced advisor segmentation
• Advisor desktop transformation
• Wealth platform modernization.
Enabling of operational excellence
The back and middle office, running in full efficiency, are core to the business success of wealth management firms.
To ensure profitable growth, we can help with:
• Digital contact centers
• Intelligent automation of processes
• Regulatory compliance and risk management
• Fraud and privacy management
• Virtual administration.
Enhanced investor experience
Achieve a hyper-personalized, end-to-end, and seamless experience for investors across their day-to-day transactions and experience points.
We can help you elevate your customer experience with:
• Smart marketing and acquisition
• Onboarding and journey optimization
• Financial life planning
• Segmentation and loyalty management.
Augmented Advisor Intelligence (AAI)
We enable firms to maximize the value of firm-advisor-investor interactions by gaining intelligent actionable insights into financial advisors’ behavior.
Capgemini’s AAI solution focuses on understanding advisors’ personalities, behaviors, preferences and values etc in the context of the firm and investors. This helps to promote evidence-based best practice behavior by providing predictive, prescriptive, and proactive actionable insights.
Capgemini provides all the elements to support ideation, piloting through implementation of AAI for various journeys across advisory lifecycle (either on-cloud / on-premise or IaaS). This includes:
• Strategy and ideation
• AAI roadmap and business case
• Accelerated pilot
• AAI sandbox
• AAI insight exchange
• AAI platform implementation.
