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Technology solutions architect

Join Capgemini Guatemala as a Technology Solutions Architect

Overview

Responsible for the design and implementation of Conversational AI & GenAI solutions along with the estimation for the size, come up and dependencies/assumptions in AI & CCaaS solutioning.

Qualifications

  • 7+ years of consulting experience or other relevant experience related to successful delivery of Contact Center Technology Solutions.
  • Proven experience working on projects using AWS, Amazon Connect, ServiceNow, Zendesk, Google or any other similar CRM platforms.
  • Excellent written and conversational English proficiency (C1 onwards).

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