intelligent process automation

Unlock value by leveraging intelligent automation and a digitally augmented workforce.

Our Intelligent Process Automation offer leverages a unique and differentiating approach that encompasses an end-to-end perspective from ideation to production – enabling you to seek guidance on starting an automation journey, scale up operations, enjoy sustainable automation benefits, and pursue capability growth and innovation.

Powered by the “golden triangle” of robotic process automation, artificial intelligence, and smart analytics, our offer transforms your business to deliver increased workforce productivity, enhanced operational efficiency, improved customer satisfaction, increased revenue, and enhanced agility.

Intelligent process automation

Unlocking value.

    A financial services company uses intelligent automation to drive workforce management efficiency

    When a North American multinational financial services company decided to expand the scope of its workforce management (WFM) team

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      What we do

      Intelligent Process Automation

      Build a digitally augmented workforce at scale by leveraging intelligent automation.

      Our Intelligent Process Automation solution puts your organization at the heart of all activities, stimulating the erosion of organizational silos around your front, middle, and back- office processes, resulting in the emergence of a new, borderless, highly-automated client-centric organization.
       
      This delivers a range of tangible outcomes to your business, including improved quality, increased workforce productivity, enhanced operational efficiency, improved client satisfaction, increased revenue, and enhanced agility.
       

      Data Labeling Services

      Deliver data at scale through leveraging frictionless end-to-end data labeling operations.

      Our Data Labeling Services leverage a low cost, frictionless data preparation process to deliver a high volume of AI-ready data, created or cleaned, labeled, and augmented with security, privacy, and scale-ready focus. This enables you drive accelerated development and implementation of AI solutions at scale through increased scalability, improved data quality, increased speed, enhanced flexibility, and reduced cost.

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        Leader in the Everest IPA Solution Providers 2021

        Recognizing our strong technology capabilities, partner ecosystems, packaged solutions, reusable assets, and business process accelerators.

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        Leader in NelsonHall’s Intelligent Automation in Banking

        The report attributes Capgemini’s growth in the IA business to its broad range of services focused on consulting and implementation. 

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        Leader: Avasant RadarViewTM for Intelligent Automation

        The report recognizes our consistent excellence across every key dimension covered by the report, and having a superior impact on the market.

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          Research and insights

          Point of view

          Drive business operations transformation by augmenting your workforce
          Point of view

          An IDC perspective on Intelligent Process Automation
          Point of view

          Enterprises must beat down their process debt to help their humans achieve automation success

          Meet our experts

          Helen Jensen

          Vice President, Capgemini Invent Sweden-Finland | Head of Insurance
          Helén is a Vice President at Capgemini Invent, Sweden & Finland, where she leads the insurance practice – a part of the global Capgemini Invent banking and insurance industry. She has over 25 years of experience in leading and managing transformation programs at insurance companies, banks and corporations. She has lead mergers from the beginning of the deal to the integration phase, run efficiency and development programs, and developed finance functions.

          Benny Karlsson

          Head of Intelligent Industry Capgemini Invent, Sweden & Finland
          Benny has 18 years of experience across automotive, manufacturing and asset intense companies. His experience span from business modelling, benchmarking and value driven transformation across the value chain from engineering, through operations/manufacturing and services. Benny is responsible for Intelligent Industry for Invent in Sweden, Finland and Denmark.

          Sari Tomperi

          Director, Capgemini Invent |Head of Employee Experience & HR, Sweden-Finland
          Sari has over 20 years of experience in leading organizations and transformations. She has worked with global companies and organizations in various industries e.g., to renew their strategies, operating models, organizational structures and processes, as well as company cultures, leadership and talent management portfolios and HR practicalities. She has a strong business acumen and passion for both people and numbers.

          Anne Lind

          VP & Community Lead, Capgemini Invent
          Anne Lind has extensive experience in growing and leading businesses and professional services. During her career, she has worked as a trusted advisor to several global, Nordic, and Finnish companies on their various management and leadership challenges as well as large transformations. The experiences have shaped Anne into a savvy professional working together with C-level executives and board members, having a deep understanding of sustainable business transformations and skilled in architecting operating models, defining, and implementing new ways of working, and accelerating top-line growth as well as improving bottom-line and driving restructuring.