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Health and social care

Despite significant quality improvements, health and care systems across the world are under unrelenting pressure from an exponential growth in the scale and complexity of needs. This demands digital transformation in healthcare.

The growing gap between demand and supply is being exacerbated by heightened public expectation for personalized care. Digital health technology, allied with data, offers a way forward.  It can increase scarce capacity, enable flexible person-centric services, and reduce friction between care organizations. However, the complexity of systems across multiple health and social care services, and the challenges of legacy technical debt, are barriers to change.

Transforming with digital technology in healthcare

We’re improving the patient experience with digital transformation in healthcare. From strategy and modelling to intelligent automation, EPR implementation, and product engineering, we deliver sustained value. How? With user-centered design, data-driven innovation, and the digital technology needed to scale new models of public healthcare.

AI and the future of healthcare

Using artificial intelligence to aid healthy aging.

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What we do

Health and social care that’s designed to meet the needs of the individual, whether at home, in the community, or in hospital is a public sector imperative. Healthcare professionals too expect a better workplace experience enabled by digital technology in healthcare.

Access to timely data that can be shared within data ecosystems enhances patient flow and informs better care decisions. We build digital platforms offering a unified, transparent, and secured route to connecting data for the delivery of personalized care along the patient pathway.

From improved and faster diagnostics with artificial intelligence, to more efficient resource management addressing capacity and budget challenges, we help public healthcare providers use analytics, data, and digital health technology to accelerate their digital transformation.

From aging buildings that waste energy to carbon-hungry vehicle fleets, public healthcare is in need of a sustainability transformation. Connected technology offers the ability to account for energy consumption, with CO2 dashboards informing carbon reduction strategies and driving sustainability in behaviors.

Client stories

    Västra Götalandsregionen uses AI to make better discharge decisions

    The region worked with Advectas to complete a successful pilot delivery of a machine learning algorithm

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    AI and computer visioning improve COVID diagnoses

    Three Spanish hospitals work with a consortium including Capgemini, Vodafone Spain, Intel, Cisco, Microsoft, and Gilead Sciences Spain to develop a proof-of-concept federated diagnosis model to screen X-ray scans for COVID in symptomatic patients

    Capgemini Engineering
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    ARS develops STEP to predict hospital bed saturation

    In partnership with Capgemini, ARS Regional Health Agency has implemented an innovative tool to support decision-making in everyday health care

    Capgemini Invent
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    Save the Children invests in becoming a digital leader

    Partnering with Capgemini, Save the Children has implemented the Salesforce Non-Profit CRM platform to improve its dialogue with stakeholders

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    Check In Scotland service protects public health and enables businesses to re-open safely

    The Scottish NHS wanted to develop a national digital contact tracing service to protect public health during the COVID-19 emergency and to enable the hospitality sector to re-open safely after the lifting of lockdowns and restrictions. Multiple government and public health stakeholders partnered with Capgemini to develop the Check In Scotland service, which features QR code scanning technology and quickly became the country’s go-to national contact tracing solution

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      Research and insights

      Capgemini Research Institute

      Connected health research

      capgemini-research-institute
      Report

      AI for Health digital book – a focus on how AI applied to healthcare is perceived and deployed in organizations and ecosystems

      capgemini-invent

      Expert perspectives

      Trends

      Trends in 2025 for Healthcare

      Capgemini
      Feb 24, 2025

      Meet our experts

      Petri Takala

      Account Executive, Public Sector
      Petri Takala is Capgemini Finland’s Public Sector Lead. Petri maintains a special focus on Public Sector digitalization and data-driven management practices. He can help clients to become part of the Public Sector Network with his extensive experience on Human-Centric and Company-Centric Service Ecosystems. Customer-centric strategies, systemic transformations, data-driven management, Customer Value centric operating models as well as related infrastructures and platforms designs are parts of his expertise. He is well connected to various Public Sector initiatives and organizations to enable the critical interconnections between ministries, government agencies and municipalities.