Dreamforce 2024

Liberty Latin America shares the success factors that aided their digital transformation, incl. how they tackled complex IT integrations & CRM enhancements for a 360* view & enhanced service delivery.

Speakers: 

• Asad Nabi, CIO, Liberty Communication Puerto Rico
• Antony Lisamore, Head of OSS/BSS, Liberty Latin America
• Abhishek Soni, Group Client Partner Capgemini

Join an exclusive session with three leading Salesforce CTA’s and MVP’s discussing the challenge and vision of what a Modern Salesforce Architecture looks like – the challenges and choices we have to make to take advantage of Agentforce, reduce the friction in delivery caused by poor architecture decisions and make your solution the value centre it was always meant to be!

Speakers:

• Matthew Evans
• Matthew Morris
• Christopher Ramm

The future of auto is here! Capgemini Invent shares how Salesforce Auto & Data Clouds transform buyer interactions, elevating each stage of the journey-from first contact to post-purchase support.

Speakers:

• Patrick Schumann, Head of Global Salesforce Engagement Hub, Capgemini Deutschland GmbH
• Christina Schehl, EVP, Capgemini Invent

Hear how LPL created a unified system to help affiliated advisors track subscriptions. Using Service Cloud, the system provided flexibility & scalability to support multiple business models & users.

Speakers: 

• Prasoon Vidyarthi, Vice President, Product Management, LPL Financial
• Daxesh Shah, Director – Client engagement, Capgemini
• Sachin Goel, Senior Director & Global Client Partner, Capgemini

With MFG Cloud, businesses standardize processes with built-in rules, automation & engagement via a self-serving user portal, creating scalable digital transformation & enhanced customer experience.

Speakers: 

• Sarah Voss, Sr. CRM IT Manager, Komatsu 
• Anubhaw Bhushan, Sr. Director – Manufacturing Market Unit, Capgemini

Lacing Up for Composable Storefront Success with ASICS
Thinking about moving to a composable storefront? Did you already implement headless or composable? Join ASICS Digital for a conversation on its transition to headless across its sites and apps.
9:00 AM – 10:00 AM | Moscone West, L2, Marketing & Commerce Lodge RT 8

Speaker:

• Nat Pavic, Sr. Product Marketing Manager, Salesforce
• Patrick Coglianese, Director of Software Engineering, ASICS Digital
• Andrew Lawrence, Senior Director, Product Management, Salesforce
• Drew Lau, Senior Director, Product Management, Salesforce
• James Semple, Product Management Director, Salesforce
• Miryam Meir, Director, Product Marketing, Salesforce
• Aaron L Eversoll, Vice President of Commerce, Capgemini
• Danu Vijaykumar, Sr. Product Manager, Salesforce

Diagramming Salesforce Solutions

Visual storytelling is a fundamental skill that Salesforce architects must know. Learn how to use Salesforce diagrams to align stakeholders and motivate teams.

18/9/2024 – 9:30 AM – 9:50 AM, 19/9/2024 – 10:30 AM – 10:50 AM | Moscone West, L1 Forest, Redwood Theater

Speaker – Matthew Morris – Salesforce CTO, Capgemini

5 Case Studies: Real-World Wins with Well-Architected

Dive into real-world applications of Well-Architected principles through five diverse case studies. Discover the results and learn how to immediately integrate these practices into projects.

18/9/2024 -10:30 – 10:50 AM | Moscone West, L1 Forest, Redwood Theater

19/9/2024 – 10:30 – 10:50 AM | Moscone West, L2, Room 2000

Speaker – Christopher Ramm – Salesforce CTO, Germany & Salesforce Certified Technical Architect (CTA)

Personalize and Automate for Marketing Professionals​

Maximize brand marketing with Marketing Cloud Einstein Predictive Audiences, Scoring, and more tools for personalized campaigns and loyalty.

18/9/2024 – 12:30 PM – 12:50 PM | Moscone West, L1 Forest, Community Cove Campfire
Speakers

• Christopher Ramm, Salesforce CTO Germany & Salesforce Certified Technical Architect (CTA), Capgemini
• Johann Furmann, Managing Business Enterprise Architect, Capgemini

Learn, Connect, and Have Fun at Community Conferences

Explore the Trailblazer Community conferences, and find out how you can dive into the educational and entertaining experiences crafted by and for the Salesforce community.

18/9/2024 – 4:00 PM – 4:20 PM | Moscone West, L1 Forest, Community Cove Campfire
Speaker – Houssam Saoudy, Technical Architect, Capgemini

Design with Intent: Mastering End-to-End Solutions

Explore how intentional design and AI integration transform Salesforce implementations and ensure purpose-driven, future-ready architecture that provides your audience with scalable solutions.

19/9/2024 – 1:00 PM – 1:20 PM | Moscone West, L1 Forest, Community Cove Campfire
Speakers

• Chetan Chug – Salesforce Architect Director, Capgemini

• Johann Furmann – Managing Business Enterprise Architect, Capgemini

Architect for State Management

Dive into real-world scenarios with integration and eventing. Learn how to identify issue and how to resolve them. Walk away with confidence that your architecture handles state well.

17/09/2024 – 1:00 PM – 1:45 PM, 9/19/2024 – 1:30 PM – 2:15 PM | Moscone West, L1 Forest, Well-Architected Workshop
Speakers –

• Poonam Keswani, Salesforce CTA – Senior Technical Architect, Accenture
• Joey Chan, Principal Consultant, Cloud Jedi Solutions
• Gillian Reynolds, Delivery Director, Slalom
• Matthew Morris, Salesforce CTO, Capgemini
• Louise Lockie, MVP, Architect, Consultant, Tangara Consulting

Architect a Strategic Solution

Get hands-on with real-world strategy problems. Discover how to shift your perspective from “everything matters” to a set of priorities that help you make governance as agile as your delivery process.

18/09/2024 – 12:30 PM – 1:15 PM, 19/09/2024 – 12:30 PM – 1:15 PM | Moscone West, L1 Forest, Well-Architected Workshop
Speakers –

• Gaurav Kheterpal, CEO, Vanshiv Technologies Private Limited
• Gillian Reynolds, Delivery Director, Slalom
• Bhavana Singh, Founder, Three Moons Consulting
• Matthew Morris, Salesforce CTO, Capgemini
• Andrés Catalán, Senior Delivery Principal, Technical Architect at Slalom, Slalom
• Brian Shea, Salesforce Architect, Consultant, Shea Consulting
• Shelly Sousa, Enterprise Architect, STEMblazers