“Organizations with a high level of mastery across digital and leadership capabilities are widening the gap between themselves and their competitors.”
Capgemini Research Institute – Digital Mastery 2020
Organization purpose and strategy
To survive and thrive, companies must design new organization strategies that align with a purpose in which employees and customers alike believe.
Organizations need a purpose to stay relevant in today’s world. It is the foundation upon which a new model for innovating, designing, and transforming modern business is built. Employees and customers are increasingly sustainability conscious. They want to work for or buy from companies with a defined purpose that embraces planet and people, not just profit.
Through our workforce transformation services, we help to make this happen with a new organization vision, structure, governance, capabilities, and culture. But we don’t stop there. We work with you to identify and implement what you need to achieve your purpose — embedding social impact, diversity, and sustainability into an organization-wide ambition.
Our program managers help you to accelerate change by becoming an agile organization, enabling you to seize the digital opportunities you need to be purpose-led day in, day out.
Workforce transformation
Skills are the new business currency. Achieving consistent growth depends on equipping your people with appropriate skills augmented with modern technologies to enable new ways of working.
How do you successfully navigate your talent through the adoption of artificial intelligence (AI) and automation? It’s important to design a winning formula around the right mix of people and AI, where digital technology improves productivity, reduces employee costs, minimizes human error, and makes the workplace a better place to be.
We at Capgemini Invent, help organizations make this transition in a way that creates trust and engagement. We assess the impact of automation on the workforce and identify the jobs and skills needed for digital leadership. We put in place new talent infrastructures governing recruitment, rightsizing, and training to support continuous development or a transition into second careers. Additionally, our organizational transformation services help your people to adapt to new ways of working.
Employee experience and HR
HR must use data-rich insights to match people competencies with changing corporate needs while enabling employees to adapt to new, digital ways of working.
HR must become a true business partner as organizations ramp up their adaptability to internal and external challenges. Digitalization opens new and exciting possibilities, but change can be difficult. That’s where enterprise workforce management helps. It plays an important role in how employees adapt to technological and cultural changes.
In turn, HR must ask itself some searching questions about how to match its often outdated people management process to the demands of a transitioning workforce organization. What does it take to formulate an HR strategy aligned with corporate goals? What workforce solutions does a new multi-generation demographic require, with diverging working and development demands? Can HR benefit from using cloud solutions and analyzing data for more effective service delivery?
We help to answer all these questions — and more — from strategy to implementation as we transition HR to being the engine of your organization.
Program management and change acceleration
It’s not what you do, but how you do it. Transformation is never easy, but intelligent data-driven program management and human-centered change management design make all the difference.
To bring to life your workforce and organizational transformation, you must first identify the right portfolio of initiatives, setting the foundation for change. That’s the role of program management — and it puts people and data at the center of your transformation.
Research shows engaged employees are far more likely to go beyond what is expected of them or to stay late when something needs to be done. Little wonder organizations with high employee engagement show a marked increase in operating income and high growth in earnings per share.
With intelligent data-driven program management, you can define the right structures, identify the risks, and engage your people in the process of change. What leadership skills must you develop to accelerate change? How do you create engagement in times of change exhaustion? Can you leverage the AI tools and process evolutions needed to improve and maximize the impact of your transformation?
We help to answer these questions by applying design thinking and agile methodology to leadership, learning, and how we create business impact by accelerating change.
