For the latest Capgemini Research Institute report, Re-learning leadership: Creating the hybrid-workplace leader, we surveyed 1,380 respondents from 548 organizations and conducted in-depth interviews with industry executives, academics, and leadership-development experts.
What we found is a growing disconnect. While 69% of leaders believe that their organizations managed the transition to a remote/hybrid working model successfully, only 49% of employees agree. To this end, not only must organizations train leaders in the skills needed to meet the needs of employees in a hybrid world (authenticity, emotional intelligence, openness to change, etc.), organizations also have to implement processes and practices that value and reward such attributes. Having a systems-thinking approach and a people-centric C-suite can help implement change, while preventing burnout will bolster employee well-being.
To read more about our recommendations and find out what concrete steps your organization can take today to prepare for the workplace of tomorrow, download the report.