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Insurance

Change. That word captures the current state of the insurance industry in all markets, in all sectors. Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be opportunity, for those who seize it.

Capgemini creates business value from change in the insurance industry. This is our specialty; this is what we do. We help our clients understand and navigate the challenges change brings, both for refining their strategies and redesigning their operations; we help our clients explore and seize change-driven opportunities across the insurance value chain, from distribution to claims management, from customer experiences to sophisticated underwriting.

    TechnoVision 2024: Financial Services

    Explore how you can leverage the power of technology to augment human capabilities – and prompt the future.

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    World Property and Casualty Insurance Report 2024

    Become an underwriting trailblazer: Chart your transformation across a shifting risk landscape.

    Read the report

      The insurance segments we serve

      Property & Casualty Insurance

      Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

      We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data & AI, intelligent automation, and partner ecosystems.

      Life, Annuities, and Benefits

      An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

      We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

      Health Insurance

      Digitisation of Healthcare is revolutionising the ways in which care is delivered and paid for, continuously reshaping the value delivered.

      We are empowering the advancement of care access, delivery, and quality, focusing on wellness and simplified & equitable healthcare ecosystem.

      Transforming Insurance with Innovative Solutions

      Digital core for insurance

      Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

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        Sustainability for financial services

        Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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          Cloud for financial services

          Unlock the full potential of your cloud investments

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            Data-powered financial services

            Few organisations take full advantage of their data. At Capgemini, our goal is to help our clients become data masters.

            Discover our offer

              Transform your insurance business with Capgemini’s expertise

              Unlock the full potential of your business through our industry-leading insurance digital transformation. Contact us today to discover how we can help you stay ahead in the ever-evolving insurance landscape.

              Get in touch

              Research and insights

              Point of view

              The effect of deglobalisation on insurance
              Point of view

              Embracing the power of predictive analytics: Are your underwriters ready for change?
              Point of view

              Elevate underwriting accuracy and efficiency
              Point of view

              The road to AI-driven insurance
              Report

              TechnoVision 2024: Financial Services
              Point of view

              Setting the stage for tomorrow’s carriers and customers to thrive

              Client stories

              Connected insurance with customer-focused innovation at USAA

              Learn how USAA’s customer-focussed innovation strategy is driving the future of connected insurance.

              Learn more

                Expert perspectives

                Healthcare, Technology

                Insuring the future with a payer-provider partnership

                Sep 10, 2024
                Cloud, Data and AI

                Welcome to where imagination transforms everything, at Power Platform Community Conference 2024

                Vivek Desai
                Aug 27, 2024
                Data and AI

                How GenAI is transforming document search and knowledge management in financial services

                Shankar Ramanathan
                Jul 26, 2024

                Meet our experts

                Adam Denninger

                Global Industry Leader, Insurance, Capgemini

                Shane Cassidy

                Executive Vice President, Financial Services; Insurance Business Unit Leader, Capgemini Financial Services
                Shane is executive vice president and head of Capgemini’s Global Insurance Business Unit. He has been at the forefront of digital disruption and innovation for two decades, identifying and developing solutions to address market trends.

                Satish Weber

                Executive Vice President, Financial Services; Insurance Sales and Go To Market Leader

                Kiran Boosam

                Vice President, Financial Services; Global Insurance Industry Strategy and Portfolio Leader, Capgemini Financial Services
                Kiran leads the global insurance strategy and portfolio for Capgemini Financial Services. A P&C and life insurance expert, he assesses industry dynamics and shapes innovative solutions for the Insurance CXOs, leveraging the power of the Capgemini Group, external ecosystems, and emerging technology.

                Samantha Chow

                Global Head, Life Insurance, Annuities, and Benefits Leader, Capgemini Financial Services
                Samantha has over 20 years of experience in the L&A and A&H industries working for carriers in positions across the value chain, evaluating technology and consulting as an industry analyst, and leading the technology roadmap for policy administration systems.

                Andrew Hood

                Global Insurance Practice Head, Capgemini

                  Recognition

                  2022 Partner Innovation Award for Cloud – Experience

                  Explore why we achieved the 2022 Partner Innovation Award in the ‘Experience’ category for our work with Pensioenfonds Detailhandel

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                  Our partners for digital insurance solutions

                  We partner with leading technology companies to power business transformation in insurance, helping our clients optimise operations and deliver exceptional, personalised experiences driven by cutting-edge innovation.

                  Join the conversation on LinkedIn

                  Connect with our experts and read the latest industry insights on our dedicated LinkedIn page

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