

Intelligent business operations
Transform your business operations to deliver the Connected Enterprise
The Connected Enterprise seamlessly orchestrates an intelligent, connected ecosystem of people, processes, data, and technology – with AI, analytics, and GenAI at its heart – to drive sustainable business outcomes, enhanced value, and continuous innovation across your organization.
By leveraging the power of data, strategic consultation, operational efficiency, and technological advancements, the Connected Enterprise helps to drive frictionless business operations that enables you to thrive in today’s rapidly changing business environment.
Capgemini’s Business Services
The Frictionless Enterprise
This special edition of Innovation Nation focuses on how we detect, prevent, and overcome frictions in business operations.

Success stories




What we do
Unlock value through next-generation, AI-augmented operations. These will transform your finance function into one that drives frictionless, enterprise-level outcomes, enhanced efficiency, and top-line growth to your business.
Learn morePut your people at the center of your HR value proposition. Do that by deploying digital platforms that give them a frictionless experience, while transforming the way you address your talent and workforce challenges.
Learn moreTransform your organization with an integrated, frictionless, and customer-centric supply chain function that delivers cognitive, touchless operations and transparent data-driven decision-making. This will result in increased revenue, profitability, and working capital, as well as greater customer satisfaction.
Learn morePut your customers at the center of your business operations by integrating humans and machines to deliver a digital, AI-infused ecosystem of connected, persona-influenced services and platforms. These will drive a more meaningful, productive, and frictionless relationship between your customers and employees.
Learn moreIntelligent Process Automation leverages a unique and differentiating approach that encompasses an end-to-end perspective from ideation to production. It enables you to seek guidance on starting an automation journey, scale up operations, enjoy sustainable automation benefits, and pursue capability growth and innovation that benefits from our world-class capability, and vertical and horizontal process experience.
Learn moreDiscover our digital global enterprise model
Our digital business transformation platform encompasses the tools and techniques for reshaping and streamlining your business processes.

Discover Digital Twin
Establish the foundations of frictionless transformation and continuous innovation with our digital twin solutions.


Discover our partners
Our ecosystem of technology partners adds enhanced value to our clients.


Industry awards
Industry awards from the last three years for our work in Intelligent Business Operations.
Meet our experts

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