Capgemini Research Institute
An introduction
Understanding digital questions and challenges since 2012
Conversations for Tomorrow
Our flagship publication
This quarterly review is Capgemini’s flagship publication targeted at a global audience. It showcases diverse perspectives from best-in-class global brands, leading public figures, academics and influencers on a chosen theme. We feature a wide variety of content, including interviews, articles by guest contributors, and insights from some of the Institute’s reports. Within such wealth and diversity of these global industry leaders’ opinions, there is something for everyone. We warmly invite you to explore.
Generative AI
Generative AI is becoming an integral part of many people’s personal and working lives for activities traditionally thought exclusive to the human mind, such as generating content and brainstorming.
Harnessing the value of generative AI: Top use cases across industries
Sustainability
Why sustainability ambition is not translating to action
Sustainability is a cornerstone of today’s manufacturing operations, but are organizations doing enough?
Food loss or waste continues to be a major problem across the lifecycle of food.
The growing urgency around climate change has placed it at the forefront of global issues.
Innovation
The power of open minds: How open innovation offers benefits for all
Of the technological advancements on the digital frontier in recent years, digital twin technology has been one of the most talked about. But what is a digital twin exactly?
A whole new ball game: Why sports tech is a game changer
How to prepare your organization for a quantum advantage now.
The state of 5G and edge in industrial operations.
How automotive OEMs can harness the potential of software-driven transformation.
Customer experience
2023 consumer behavior tracker for the consumer products and retail industries
Why CMOs should enable real time marketing to drive sustained growth
2022 consumer behavior tracker for the Consumer Products and Retail industries
Work and leadership
Future-ready education: Empowering secondary school students with digital skills
How companies can make life better for their most important assets
Conversations for tomorrow #2
Creating the hybrid-workplace leader
Data and artificial intelligence
Governments today are expected to address a wide range of complex, interconnected challenges.
Unlocking the data premium at speed and scale
How smart organizations use data ecosystems to gain an unbeatable competitive edge
How to drive AI at scale to transform the financial services customer experience
Intelligent industry
Examine the position of connected products as an integral aspect of the modern consumer lifestyle, with one-third of consumers now using connected products around the clock.
Augmented resilience, performance, and sustainability will allow organizations to take a customer-centric focus
Progress in digital technologies and rapidly evolving customer demand have led to a new level of interconnectivity, driven by advanced software and unprecedented volume and quality of data.
Our world reports
Drivers, opportunities, and risks shaping the payments industry in 2023
The wealth industry is undergoing a paradigm shift fueled by changing demographics, generational wealth transfer, and rapidly expanding digitalization.
The global banking industry will continue to be buffeted by challenging macroeconomic headwinds in 2023, and a keen focus on resilience and innovation from retail banks is anticipated in response.
Life insurance reinvention will continue in 2023 as the industry aims to ensure ongoing relevancy. Pushed by current geopolitical and financial challenges, life insurers remain hyper-focused on system modernization, digital transformation, and innovation to boost customer centricity.
Read Capgemini’s Property and Casualty Insurance Top Trends 2023 to get a glimpse of how P&C insurers will strategically prioritize digital transformation initiatives to strengthen their capabilities and navigate challenging macroeconomic volatility.
From insuring assets to protecting mobility : Driving growth in the evolving mobility ecosystem
Unlock growth in wealth management: Empowering relationship managers and serving the affluent
Winning with SMBs: Optimizing technology and data to drive deep engagement
The Wellness revolution: How insurers are driving growth with customer well-being
The customer engagement imperative: What banks can learn from the FinTech playbook
Research notes
Embracing a brighter future: Investment priorities for 2024
Where are organizations investing?
Meet our experts
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