Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption.

While reducing costs is critical, they must also invest in digital banking transformation to meet customers’ evolving digital expectations, manage risks, and attain sustainable business practices. As the industry adapts, firms need to create customer-centric business models and deliver personalized experiences to meet changing demands.

We partner with top global financial institutions, including 8 of the top 15 banks and 9 of the top 15 diversified financial companies, to drive digital transformation that aligns with business objectives. By reimagining traditional banking models, we help firms become data-driven enterprises that can swiftly respond to market shifts, build stronger relationships with partners, and remain compliant with evolving regulatory requirements.

For capital markets firms, the need to reduce operational costs and improve trade efficiencies while maintaining compliance with regulatory demands is paramount. Our expertise in banking IT services helps firms adopt robust digital infrastructures that streamline processes, improve data management, and foster innovation. We offer comprehensive solutions that empower capital markets firms to navigate the complexities of their industry with confidence, ensuring long-term resilience and operational excellence.

Insights on innovation from Capgemini’s Corence Klop

Corence Klop shares perspectives on driving innovation, fostering collaboration, and shaping the future of financial services with empathy

Sail the great wealth transfer

Setting a course to win Next-gen high-net-worth individuals

AI reshapes payments ops with automation and resilience

Agentic AI and automation are transforming payments by reducing manual work, enhancing compliance, and enabling real-time insights

TechnoVision 2025: Shaping Financial Services Future

Discover key technology trends driving innovation in financial services

World Retail Banking Report 2025

Learn how banks are adapting to digital trends and evolving customer needs in the latest World Retail Banking Report

Digital banking solutions

Leverage our expert banking consulting solutions to optimize operations, mitigate risk, and accelerate digital transformation.

Capital markets

In the capital markets landscape, navigating multiple strategic objectives demands advanced solutions that keep pace with business and technological shifts.

We bring capital markets expertise, global delivery capability, deep industry networks and technology innovation to help prepare your firm for the future.

Cards and payments

Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

Financial Crime and Compliance

Regulatory compliance in finance and risk management remains a critical requirement for banks. Merely complying is not enough.

Our approach to risk management arms compliance teams with the regulatory expertise, technology, and industry insights to streamline their anti-financial crime programs, enhancing customer experience.

Lending

Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

Retail and commercial banking

To create long-term value, banks must meet changing customer expectations and increase their market agility.

We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

Wealth management and retirement

Customer and industry dynamics for wealth management firms are transforming rapidly.

We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

Unlock the future of banking with Capgemini

Explore our innovative solutions designed to drive your banking transformation. Contact us to discover how we can optimize your operations and enhance customer experiences.

Featured services

Customer first, banking and capital markets

Ready to unlock the power of customer-centricity?

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Cloud for financial services

Unlock the full potential of your cloud investments.

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Sustainability for financial services

Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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Data-powered financial services

Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

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Core Banking

Transform the core for your digital future with our core banking modernization solutions.

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Research and insights

Point of view

Barclays taps Capgemini to elevate investment research UX

Barclays partners with Capgemini to transform investment research delivery, enhancing client experience through digital innovation

Revolutionizing Riverty’s CRM capabilities with Copilot for Sales

Capgemini and Riverty redefined CRM engagement, including integrating Microsoft Copilot for Sales to drive efficiency and innovation in sales operations

Security Bank’s seamless payments experience supports 90% growth in instant payments

Setting the stage for market growth by simplifying processes internally and for customers, thanks to the integration of six payment rails.

Smarter banking: ABN AMRO leverages AI with Copilot

ABN AMRO leverages AI-driven Copilot Studio to enhance banking processes, boosting productivity and service quality

How a leading financial services firm set the stage for hyper-personalization

A new consent management platform goes beyond compliance, enabling a new level of targeted offers

A next-gen payments solution for Chase Payment Solutions

Discover how to modernize the point-of-sale experience

A leading bank becomes more customer-centric with personalized offer management

Capgemini helps a leading financial services institution transform its offer management, resulting in more tailored customer experiences and substantial cost savings

Training Crédit Agricole managers on environmental issues

Developing a tailor-made training course that combines academic knowledge and banking-specific knowledge related to sustainability-focused transformation.

Business operations

Trouble upstream? Identifying and stopping risk from the reporting layer

Harris Stevenson-Robb

Apr 4, 2025

Customer experience

Creating a loyal experience for customers in banking

Vinay Patel

Sep 25, 2024

Technology

How FMI providers can lead a new wave of collaboration within Post-Trade Capital Markets

Michael Hughes

Sep 19, 2024

Meet our experts

Helén is a Vice President at Capgemini Invent, Sweden & Finland, where she leads the insurance practice – a part of the global Capgemini Invent banking and insurance industry. She has over 25 years of experience in leading and managing transformation programs at insurance companies, banks and corporations. She has lead mergers from the beginning of the deal to the integration phase, run efficiency and development programs, and developed finance functions.

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Anne Lind has extensive experience in growing and leading businesses and professional services. During her career, she has worked as a trusted advisor to several global, Nordic, and Finnish companies on their various management and leadership challenges as well as large transformations. The experiences have shaped Anne into a savvy professional working together with C-level executives and board members, having a deep understanding of sustainable business transformations and skilled in architecting operating models, defining, and implementing new ways of working, and accelerating top-line growth as well as improving bottom-line and driving restructuring.

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Tea has 20 years of experience in IT, mostly with Banking and Financial Services industry. She has held various positions giving her cross-cutting understanding of the market and ability to navigate both business and technical discussions. She has been advising and shaping solutions for Finnish and Nordic clients, building her an extensive exposure with technology led digital transformation of the industry. Her heart lits with the opportunities to leverage data and emerging technologies for business development. Her core expertise is with investment services and products, being an active investor since the last 25 years.

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Awards and recognition

Capgemini named leader in core banking

Capgemini has been recognized as a Leader in NelsonHall’s NEAT assessment for transforming core banking services with AI & analytics

Temenos Global Sales Partner for the Year

Capgemini was presented with the global sales partner award for driving client success, GTM innovation, and strategic growth worldwide.

Capgemini Named Leader in Open Banking IT Services by Everest Group

We excel in open banking with AI-driven solutions, regulatory compliance, and personalized services, earning Leader status in Everest Group’s 2024 assessment.

Capgemini Named Leader in Capital Markets IT Services by Everest Group

Capgemini leads in capital markets with innovative tech, strategic partnerships, and sustainable investments, earning Leader status in Everest Group's 2024 assessment.

Capgemini Named Horizon 3 Market Leaders in HFS AWM Report 2024

Capgemini excels in asset and wealth management with deep expertise, innovation, and global delivery, earning Horizon 3 Market Leader status in HFS report.

Our partners for banking and technology solutions

We collaborate with leading technology companies to drive business transformation in banking, helping our clients enhance operations and deliver exceptional, customer-centric experiences through cutting-edge banking technology.