Insurance

Driven by disruptive technologies, the insurance industry is transforming at an unprecedented pace. We help insurers adapt by enhancing efficiency, driving growth, and delivering innovative, customer-centric insurance solutions.

Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be an opportunity for those who seize it.

At Capgemini, we specialize in creating business value from these changes in the insurance industry. Through our expertise in insurance technology, we empower our clients to navigate and capitalize on the challenges that change brings. We assist in refining strategies, redesigning operations, and exploring new opportunities across the insurance value chain—from distribution and claims management to enhancing customer experiences and advancing sophisticated underwriting. Our comprehensive insurance business and technology consulting services are designed to help our clients thrive in this dynamic environment.

World Cloud Report – Financial Services 2025

Propel top-line growth with your cloud journey: Fast-track efficiency, innovation, and superior CX

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World Life Insurance Report 2025

Bridge the customer experience divide: Ensure life insurance relevancy through relentless customer centricity

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World property and casualty insurance report 2024

Become an underwriting trailblazer: Chart your transformation across a shifting risk landscape.

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The insurance segments we serve

Property & casualty insurance

Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data and AI, intelligent automation, and partner ecosystems.

Life, annuities and benefits

An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

Health insurance

Digitization of Healthcare is revolutionizing the ways in which care is delivered and paid for, continuously reshaping the value delivered.

We are empowering the advancement of care access, delivery, and quality, focusing on wellness and simplified & equitable healthcare ecosystem.

Transforming insurance with innovative solutions

Digital core for insurance

Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

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Sustainability for financial services

Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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Research and insights

Report

Embrace data to accelerate sustainability

Report

Enterprise maturity model for Microsoft business applications in FS

Point of view

Embracing the power of predictive analytics: Are your underwriters ready for change?

Point of view

Expert perspectives

Business operations

Navigating Transformation: Key priorities for Insurance CFOs in an evolving sector

Greg Cittanova

Nov 7, 2024

Data and AI, Technology

Beyond knowledge management: Unlocking GenAI’s full potential in financial services

Capgemini

Oct 16, 2024

Strategy & transformation

Part II: The new client: beyond financial security

Capgemini

Oct 31, 2022

Meet our experts

Adam Denninger leads Capgemini’s global strategy, offers, and go-to-market for the insurance industry. Adam has spent 20+ years creating business and technology strategies and solutions to transform the operating capabilities of leading insurers

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Shane is executive vice president and head of Capgemini’s Global Insurance Business Unit. He has been at the forefront of digital disruption and innovation for two decades, identifying and developing solutions to address market trends.

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Awards and recognition

Capgemini is a 2024 Customer and Partner Award Winner

Guidewire honors outstanding achievements in innovation and customer success at the 2024 Customer and Partner Awards.

Best advancing software testing practice award

This European software testing award reflects our involvement with emerging technologies and our focus at the forefront of innovation.

Awarded migration acceleration specialization by Guidewire

First partner to be recognized reflecting our commitment to helping clients seamlessly upgrade to Guidewire Cloud.

Leader in ISG provider Lens™ for insurance ITO services 2023 (EU and NA)

We help our insurance clients understand and navigate the challenges change brings, both for refining their strategies and redesigning their operations.

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Our partners for digital insurance solutions

We partner with leading technology companies to power business transformation in insurance, helping our clients optimize operations and deliver exceptional, personalized experiences driven by cutting-edge innovation.