Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organizations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

    Best Advancing Software Testing Practice Award

    This European Software Testing Award reflects our involvement with emerging technologies and our focus at the forefront of innovation.

    Euroclear launch of Digital Financial Market Infrastructure (D-FMI)

    New D-FMI platform enables issuance, distribution and settlement of securities through distributed ledger technology.

    World Cloud Report 2023 – Financial Services

    Is your cloud journey taking you where you need to go? Create business value in an innovation-powered future.

    World Payments Report 2023

    Where is the cash? Accelerate corporate cash management transformation to build value

    World Wealth Report 2023

    Unlock growth in wealth management: Empowering relationship managers and serving the affluent.

      What we do

      Asset managers are experiencing increased customer interest in ESG issues. They must also address new regulations prompted by DLT and AI/machine learning.

      We can help you respond to these demands, capture new market opportunities, and create compelling yet cost-effective customer propositions.

      Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      We help you transform your office operations front-to-back to make them future-ready, more profitable, and resilient.

      You can monetize your assets and platforms, establish centers of excellence, and set up trade-as-a-service models to create new market opportunities.

      Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Featured services

      Cloud for Financial Services

      Unlock the full potential of your cloud investments.

        Data-powered financial services

        Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

          Core Banking

          Transform the core for your digital future with our core banking modernization solutions.

            Decentralized futures

            Blockchain and other distributed ledger technologies (DLT) are at the heart of decentralized futures.

              Connected marketing for financial services

              Marketing in a highly regulated environment to digitally savvy consumers is fraught with complexity. Capgemini helps banks navigate the digital landscape with services and capabilities driven by our C

                Client stories

                    Expert perspectives

                    Customer experience, Data and AI

                    Empowering agents: How generative AI supports contact center agents in banking

                    Vinay Patel
                    Oct 27, 2023
                    Strategy & transformation

                    Part II: The new client: beyond financial security

                    Carina Schaurte
                    Oct 31, 2022

                      What ISO20022 means for your business?

                      There is still time to ensure adequate adherence to the new messaging standard and to keep up with other players in the financial market.

                      Red flags for mitigating the surge of check fraud

                      Despite the declining use of checks in the United States, since the start of the pandemic, there’s been a surge in check fraud schemes.

                      AML risks related to decentralized finance

                      Proactive AML/CFT solutions might leverage the unique characteristics of blockchain technology, such as digital identity technology.

                      Preventing money laundering

                      Financial institution’s vital role via the antiquities and art markets.

                      The fundamental link between AML and identity protection

                      Learn more about fraud risk management synergies.

                        Meet our experts

                        Sankar Krishnan

                        Digital Assets Head, Capgemini Financial Services

                        Ian Campos

                        Executive Vice President, Financial Services; Global Domain Practices Leader, Capgemini Financial Services

                        Nilesh Vaidya

                        Global Industry Head – Retail Banking & Wealth Management

                        Preetham Kamesh

                        Vice President, Capital Markets, Market Development, Financial Services

                        Gareth Wilson

                        Vice President- Head of UK Banking and Capital Markets 

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