Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organizations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

    World wealth report 2024

    Intelligent strategies for winning with the ultra-wealthy: Bridge wealth management and family office strengths to fuel growth.

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    TechnoVision 2024: Financial services

    Explore how you can leverage the power of technology to augment human capabilities – and prompt the future.

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    World retail banking report 2024

    Intelligent banks do more with less: Take an efficiency leap with frictionless, personalized banking

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      What we do

      Capital markets

      In the capital markets landscape, navigating multiple strategic objectives demands advanced solutions that keep pace with business and technological shifts.

      We bring capital markets expertise, global delivery capability, deep industry networks and technology innovation to help prepare your firm for the future.

      Cards and payments

      Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      Lending

      Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      Retail and commercial banking

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

      Wealth management

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Featured services

      Cloud for financial services

      Unlock the full potential of your cloud investments.

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        Data-powered financial services

        Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

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          Core banking

          Transform the core for your digital future with our core banking modernization solutions.

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            Decentralized futures

            Blockchain and other distributed ledger technologies (DLT) are at the heart of decentralized futures.

            Learn more

              Research and insights

              Report

              Enabling growth through the market-centric data layer
              Report

              Gen AI in software
              Report

              Enterprise maturity model for Microsoft business applications in FS
              Point of view

              Gaining HNWI market share: Embracing AI-powered behavioral finance
              Point of view

              Capturing wallet share: Delivering on the UHNWI top 10 list
              Point of view

              AML modernization with AI
              See all our insights on banking and capital markets

              Client stories

                WWF Switzerland is improving internal processes with robotic automation implementation by Capgemini

                Capgemini Invent
                Read more

                The power of collaboration to deliver life-changing hearing solutions

                Our collaboration with Phonak, a Sonova brand, has flourished into a remarkable journey of growth and innovation. Together, we've embraced challenges, unlocked new opportunities, and evolved in sync with the fast-changing landscape of technology and healthcare.

                Read more

                Breitling automates carbon emissions data management with the Salesforce net zero cloud solution

                The luxury watchmaker partners with Capgemini and Salesforce to implement a platform that automates data management and visualization in order to better understand its carbon emissions while reducing the workload and increasing the data accuracy associated with these processes.

                Read more

                Data-powered startup ecosystem: Building a common data-platform for the mobility ecosystem of Baloise

                Baloise Mobility wants to accelerate the growth of the startups in its ecosystem and help them to become data masters which are able to utilize data and AI in their business. As a first step in this journey, Capgemini built a common cloud data platform for the ecosystem that enables the startups to gain insights, create new data-powered services and optimize business models.

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                The BMW group strengthens its frontrunner position in sustainable supply chains

                Together with Capgemini Invent, the BMW Group drives forward an innovative change, communication, and enablement program that targets more than 1200 purchasers and suppliers to speed up the transformation for sustainable supply chains

                Capgemini Invent
                Read more

                  Expert perspectives

                  Data and AI, Technology

                  Beyond knowledge management: Unlocking GenAI’s full potential in financial services

                  Shankar Ramanathan
                  Oct 16, 2024
                  Customer experience

                  Creating a loyal experience for customers in banking

                  Vinay Patel
                  Sep 25, 2024
                  Technology

                  How FMI providers can lead a new wave of collaboration within Post-Trade Capital Markets

                  Sep 19, 2024

                  Meet our experts

                  Sankar Krishnan

                  Digital Assets Head, Capgemini Financial Services

                  Ian Campos

                  Executive Vice President, Financial Services; Global Domain Practices Leader, Capgemini Financial Services

                  Nilesh Vaidya

                  Global Head of Banking and Capital Markets

                  Preetham Kamesh

                  Vice President, Capital Markets, Market Development, Financial Services

                  Gareth Wilson

                  Vice President- Head of UK Banking and Capital Markets 

                    Partners

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